Category Archives: Social Marketing

Restaurant business preparation – A complete guide

Clear concept

Well, if you are planning to start a restaurant business then you should take preparation to go ahead. I am going to tell you about the restaurant business preparation. Go through the article to be an expert.

Restaurant business preparationMost of the successful restaurant has a great concept and the concept is a kind of food that you have to serve your customer. If you are planning to run a restaurant business at first you have to identify your concept specifically. It is one of the most important steps for you to run a business.

You need a clear and exact restaurant concept and you have to reflect it in your business. If you have a great concept and if you are able to mirror it in your business. You will run your business without facing any types of difficulty.

Many people want to launch their own restaurant to serve that kind of food. They like to cook at home. Would you like to do the same thing or do you have another plan? Remember one thing, when you cook at home your friends or your family members appreciate you a lot but cooking at home and cooking for a restaurant is totally different. Identify what inspires you to be the owner of a restaurant. Make sure what you are going to serve your customers or what kind of restaurant you are going to offer?

If you do not have an explicit concept you can’t move forward because you need a superior concept. You should spend a long time to think to generate a perfect idea.

Choose a beautiful name as restaurant business preparation

The name is very important for a person as well as a restaurant. Choosing a beautiful and meaningful name is crucial for your restaurant as deciding what kind of food restaurant you are going to launch because people will get the general idea about your restaurant food that you are going to serve for them.

It may mirror the restaurant overall concept or location. You should consider one thing well before naming your restaurant which is its impression, make sure it’s a memorable name or people can pronounce it correctly. As the owner of the restaurant, you have to find a name which has a deeper meaning because your restaurant name will part of your life in the long run.

There are many ways to find a name for new launching restaurant, it is not a big deal how it is chosen, make sure it’s a unique and deeper meaning name that mirrors restaurant’s brand.

Learn as much as possible about the restaurant business

If you do not have previous experience with the restaurant business. You should try to learn as much as possible about the restaurant business. You can read some books, read some helpful blogs to get the overall idea of this business. It will help you a lot in the feature when you will start your own business.

You are planning to launch your own restaurant, but you have no idea about this business. You cannot make your business profitable without any research. Try to learn everything about this business and make some notes about what you have to do when you will start your own business. Accumulate all the information together and make a plan for how you will move forward.

Develop a lengthy business plan

If you want to see yourself as a successful businessman, you need to have a long-term and short-term business plan to make your business profitable. It will play a key role in the future to grow up your business smoothly. Every company has a reliable business plan, so you need to make a plan to run your business in the future in a proper way.

Sometimes you need to change your overall target and strategy to turn your dreams into reality. A good business plan will push you forward and play an important role for your business in the long run. Research thoroughly every bit of information which relates to your business and try to figure out your business weakness and work on with it.

Think twice before recruiting family members or friends in your business

Throughout the world, there is plenty of successful family-owned business, including the restaurant business but you have to think carefully before hiring a member of your family or your peer group. It can change your whole relationship with them when you will become the boss of your family members or friends. Sometimes it is beneficial for your business, sometimes are not.

If you want to own a business you have to consider this thing carefully. You have to make your decisions on your own, you will hire your family members, friends in your business or not. If you think it will beneficial for your business, you can hire them, if you don’t, try to avoid them.

You have to always keep one thing in your mind, you have to reach your goal at any cost so that whatever you have to do to make your business successful, just do it without any hesitating.

Communicate with other business

Before starting a new restaurant business you should keep in touch with other people or neighbors who are doing the same types of business because it will help you a lot to learn many things from them.

You can communicate with those people or businessman whose business is located in your possible business location because it will play a key to understand the business environment. You will get the general idea of what you have to do and what will your preparation for starting your business.

Talk as much as possible with people to gather every piece of information that can help you to understand customer attitudes, trending food, business environment and so on about restaurant business. If possible try to make a list what is their favorite food? How often they show up in a restaurant? It will beneficial for you to understand what possible steps should be taken to attract your customers to your new launching restaurant?

You should remember one thing well, a massive number of new restaurant close within one year or two years because before starting a restaurant business people usually think it’s a piece of cake, they can easily maintenance it but things change when they face the actual reality. So try to keep in touch with other business people that can help you to survive on the market.

The restaurant business is a very difficult business because people will not come to your door on their own, you have to draw their attention to come to your restaurant. Take your time and think yourself positively, will you able to manage everything well or not. If your answer is yes, then move forward.

Capital

It one of the hardest step for restaurant business preparation. Accumulating money to start a new business is not a piece of cake, you have to go through a hard time to arrange the capital. I firmly believe that the majority of people face difficulty to arrange the money when they plan to start a new business. If you are committed to starting a new business and want to be an entrepreneur, you have to move forward step by step to accumulate your total capital because it will take much time.

Opening a restaurant requires a significant amount of money, without capital business is a nightmare. It is crucial to accumulate money on time to start the business smoothly. I do believe, money is blood of business. You can’t start a business without it.

Before starting the business, you should arrange the money, if you need a bank loan, you should go there and fulfill their requirements as soon as possible because getting a loan from the bank it’s a time-consuming matter. They will justify your papers and do some paperwork after that you will get the money. So you should do it as early as possible.

In addition, if you are planning to accumulate the money from your friends, relatives, or other types of reliable sources, don’t late, take the money from them and do a sum which way you will spend the money. Take your time and think perfectly to make a reliable plan because a god plan is half done of the work.

Moreover, if you do not have the ability to arrange the full amount of money on your own, you should find some investor to invest their money in your restaurant business. You cannot bring people without clear understanding, you have to show clear brochure of your shop as well as you have to clear you an overall idea, who will run the business and how profit will be shared each other.

To motivate investors you have to show off what is your vision or goal in the future. If your investor has a different plan, take time and listen to their idea and finally swap it each other. Take care to get an investor because a bad partner will make your business worse.

Location

Wherever you have decided to set up your restaurant, make it sure first your shop is visible and people can easily look at it. You can locate your restaurant in a popular area, nearly on street, highway, crowded place where a colossal number of people show up regularly because it will give your restaurant a perfect view which will motivate people to visit your restaurant.

Before selecting your restaurant location make sure you have enough parking area because of the parking area as important as your restaurant. If you do not have enough parking area, people will not show any interest to go to your restaurant. As a result, you will lose your business.

In other words, at the time of selecting your restaurant location, you should consider one crucial thing, you have to find out what types of restaurant in that area are running successfully as well as what types of restaurant are failing to attract customer concentration. Figure it out and make an invisible plan in your head what you have to do if you want to open your shop in that area.

Besides, you have to make another important decision to select your location, will you own or rent your location. If you want to own it you have to spend a big amount of money and if you want to rent your shop location you have to pay rent regularly, find out which one is the best to match for you.

However, selecting a location in popular places has some drawbacks because compared to other places you have to pay much rent in popular areas. Think twice before selecting your restaurant location.

Licensing and permits

Before opening a restaurant you need to do some paperwork, these things will take months to complete so you should do it as soon as possible. You have to understand what types of regulations, licenses, and taxes you have to follow to open your restaurants.

After doing some primary research you should go a lawyer and an accountant to ensure your understanding and you can take help from them if is necessary.

Is everything alright? You should submit your papers to the government authorized the office to get your licenses and work permits. Maybe you have to go through with several inspections before opening your restaurant.

Competition

Competition is everywhere. You have to briefly research what types of challenge you are going to take when you will open your new restaurant. You should take preparation properly to tackle the situation.

Identify what you have to do that no one is doing there. Put yourself in other shoes and ask yourself a question why people will come to your restaurant, what extra service they will receive from your restaurant? Try to include some extra facilities for your customers to inspire them to come to your restaurant. Undoubtedly, it will play a key role to survive in the competitive market.

In other words, if you want to handle the circumstances in a proper way, you need to set up a team then think what team do you need to run the business in a perfect way as well as figure it out how many team members do you need to fulfill the operation.

After recruiting the teammates, you need to train them because it will increase their productivity and they will able to provide the best customer support. I personally believe that better customer support will help you a lot to exist in the competition.

Equipment and supply

Like I said before a restaurant business is difficult than the other types of business because you need equipment and supply to run your restaurant effectively. If you have good and reliable suppliers and have a better understanding with your suppliers, you will able to run your restaurant easily but if you don’t, you will face difficulty. Try to keep good communication with your suppliers.

In addition, you have to arrange what kind of ovens or refrigeration you need to preserve the food and from where your food and equipment will come. You have to also think where will you store your grocery, vegetable, fish, meat to keep it fresh.

This sort of things may like a bunch of questions but the truth is, you have to face this, if you do not have a good preparation for those things, you can’t handle the situations. I think you should consider these things carefully before opening your restaurant.

Create a unique Menu

First of all, make sure your menu is gorgeous and attractive because it’s crucial for your restaurant. The menu can make your restaurant business profitable or it can break the restaurant miserably.

It can change the overall scenario of your restaurant, an attractive menu can hold people attraction. Make sure your menu is suitable for your targeted customer. So you should pay attention before producing the menu.

Secondly, it is one of the biggest consideration when you are tending to run a restaurant business. All the time, you have to go through research about food trend and you have to include some traditional food items on your menu.

You should add some items to your menus such as meatless items for vegetarians, kid’s options that allow families to dine at your restaurant and some popular desserts. So, plan carefully at the time of setting the menu and include some inexpensive meals on the menu.

Ensure excellent customer service

Just think for a minute, you went to a restaurant with your family or loved one to have dinner but their customer service wasn’t good and their waitress wasn’t friendly, will you go to that restaurant again? I’m sure, you will not show your interest to go there again because you got terrible experience from there.

In this case, if it happens in your restaurant, surely you will lose your customer that means you will lose profit. Remember one thing well, if your customers don’t get the best customer service from your restaurant, they will not come to your restaurant again.

In addition, you should always try to listen to the employee as well as customer feedback to weed out what is alright and what you have to improve to provide the best customer service for your customer.

Make sure first your servers are asking your customer that they are enjoying their meal. If your customers are not satisfied, ask them what you have to improve and try to get feedback from them.

From this point of view, it can be said excellent customer service plays an important part to boost your business. If you want to satisfy your customers as well as want to get positive feedback from them definitely you have to provide outstanding customer service. Try to provide excellent customer service for your restaurant that really will make the business profitable.

Hire employees

To begin with, I would say recruiting skilled employees is not an easy task, it will be a real challenge for you to find well-qualified labor. Skilled employees will play a key role to get success in your business, you need to pay attention to find the best-qualified labor for your restaurant business.

Before taking up the employees, you should consider one thing, you have to find those labors who are passionate about food and committed to providing good service. During the hiring procedures, this thing could be your major step. You will have to hire:

  • A manager: choosing a manager for your restaurant is a crucial decision for you. You have to spend much time to find a perfect manager for your restaurant who can manage your restaurant in a proper way. Before hiring a manager you should place a high priority on those applicants who have outstanding managing skills, managed a similar type of restaurants before, deep knowledge of the inside and outside of restaurants. A manager plays a key role to run the business successfully. So, you should hire that candidate who is very enthusiastic about food and has a powerful managing skill that can help you to run a restaurant
  • Cooks: your restaurant business will not profitable if you do not have some excellent cooks because a restaurant is nothing without scrumptious food. Ask yourself a question, where do you go usually to eat out, definitely those restaurants where tasty food is served. If you are not able to serve a delicious dish for your customer why they will come to your restaurant? Try to find some best cooks to make your restaurant food tasty. Local cooking schools can play an important role to find the best cooks for your restaurant, and you can place an ad in the newspaper or any other electric media to find the best cooks.

Finally, you need to think how many labors you need for your restaurant then explicitly outline their job duties and responsibilities and check out what other restaurants in your business area are paying their salaries that can help you a lot to be competitive and exist in the market.

Besides, you should keep focus one thing well, your labors are your major assets, don’t do misbehave with them, trust your employees and treat them with respect as well as give them the freedom that will increase their productivity.

You should keep always one thing in your mind your restaurant will be a sinking ship without your employees. Try to avoid micro-managing and keep in good touch with them. Take your time and do every step perfectly, it will be more beneficial to grow up your business.

Hours

As a restaurant owner, you have to understand, it’s not 40 hour-per-weak jobs, you have to do duty 7 days in a weak. You won’t have holidays off, you have to work throughout the weak.

You have to set your mind to work at a restaurant with your staffs, paying vendors, talking with customers, updating menus as well as you have to calculate the profits and loss reports.

It’s a rewarding career but if you are used to leading a sedentary lifestyle, the restaurant business is not for you. You must have to consider these things to be the owner of a restaurant.

Invite the health inspector before opening the restaurant

Before opening the restaurant you must inspect it by a health inspector. To inspect your restaurant, you have to contact your local health department. The health inspector will focus on your equipment, kitchen area, food storage, as well as the whole environment of your restaurant at the time of inspecting your restaurant. Besides, the health inspector will check your food supply operator license and other types of necessary documents. Make sure, you have all necessary documents before inviting a health inspector in your restaurant.

Keep Advertising as much as possible

Advertising is essential for a new restaurant business. Use as much as a possible technology to grow your business, it will boost your business and people will know about your restaurants.

You should make a website to let people know that you are waiting for them with some incredible services and delicious foods. Besides, you can open a Facebook page, Instagram profile or you should use other types of popular social media to attract people to visit your restaurant.

If you want to make your business profitable, you have to invest some money in advertising. For your new restaurant, you should decide how much money you are going to spend initially for advertise, keep one thing in a mind advertising for the new restaurant will carry virtues for your business so that you have to budget some money to keep advertising.

Do marketing as much as possible for your restaurants to get people attention. Before doing this, you have to find out your target audience. What kind of people will receive your service? When you will find your targeted audience then create a perfect strategy to reach your possible restaurant customers.

Remember, advertising is crucial for your new launching restaurant business to make it profitable. So don’t jump it.

Keep patience

Your restaurant will not grow overnight. Every business has ups down and you have to go through in it, every now and then that can make you frustrated but don’t be disappoint. Patience and study will play a crucial role in this journey.

In this case, take your time and ask yourself why you didn’t reach your goal? What you did and what you didn’t to grow your business, find it and start it from scratch.

In other words, success won’t come overnight. You have to keep patience and try to use every possible chance to reach your goal. If you are able to keep patience, at some point in your business you will achieve your goal.

Digital marketing strategy for new restaurant

Are you looking for the best digital marketing strategy for your new launching restaurant then go through the entire article. Here are some tactics for you.

Digital marketing strategy We cannot deny the fact, marketing is essential for every business to grow properly. If you want to make your business profitable you must have to advertise your business as much as possible. You can do marketing your business by using different types of social media. In this article, I will provide information about digital marketing, how you can generate more traffic in your restaurant.

Facebook marketing

At this time Facebook is one of the big marketplaces and people use it to communicate with their friends and relatives or it can be said Facebook is a father of social media because it has one billion users throughout the world. Day by day Facebook is becoming a larger platform. You have to get the opportunity for it to grow your business. Here, I’m going to give you some tips that you can use to promote your restaurant.

Facebook page tabs

You should use tabs on your Facebook page to influence people to visit your restaurant page. The first 4 tabs individual are the main point, these are the tabs which presents on your Facebook front page. You can illustrate photos of food, locations, food deals and featured menu items in 1st 4 tabs on your restaurant page that will give it a gorgeous look. people can easily get the information, the overall idea of your restaurant. You have to make your restaurant page user-friendly where people will able to get all types of information about your restaurant.

Use as much as photos of your restaurant

You have to know that you are doing food business and it’s absolutely visual, take as much as photos of your restaurant food and share it on your Facebook page. You should know that majority shared posts on the Facebook are images, just pick this opportunity and share your food items in the Facebook, before sharing the photos make sure first you have attached lots of food pictures. Try to update food items frequently on your page.

Exclusive offers and group deals

To promote your restaurant business on Facebook you have to post some exclusive offers on your page to attract the people. Sometimes you can give your patrons social coupon promotions to influence your fans to share your Facebook page with their friends.

Geo-target your ads

Facebook gives you the opportunity to exact niche targeting. As a result, you can easily demonstrate your ads in a particular geographic location.

Embedded videos

You can easily embed videos in your Facebook post and a video is always cooler than other types of post to attract people. If you have a video about your restaurant cooking or how a popular dish is cooked in your restaurant, you can upload those videos to your Facebook post.

Instagram sharing

Instagram is one of the best social networking sites and it is very popular for the photo-sharing platform. You can create an Instagram profile to share your restaurant food photos because a massive number of people use Instagram to share their photos, you can generate huge traffic on your website from this platform. Here I’m going to provide the information about Instagram marketing, how you can generate people in your restaurant website that can really help you to grow your business.

Use hashtags

Instagram has a huge number of hashtags, you should select the trending hashtags to escalate awareness about both your restaurant and your profile. Post as much as possible delicious dishes photos and add multiple food-related hashtags.

Use niche hashtags

To find your restaurant in a quick way tries to use some specific hashtags. You should add geographic-specific tags that will really help the people to find your restaurant location. Remember, Instagram is a mobile social site, you have to use a mobile phone to use this site.

Photos of menu items

I said above Instagram is a photo-sharing platform, you should take this opportunity to post some scrumptious photos of your menu items. You should update your photo gallery regularly to attract people.

Employee appreciation

Take some photos of your staffs who are working for your restaurant and appreciate them for their work. It could be your staffs, a cook even if a busboy, post their photos on your companies official Instagram feed if it is possible to add some short description about them. You can use these photos to illustrate that you value the people who are working for you, working for your company. Besides, you will able to create a great workplace for your employees as well as this thing will represent your company to the public, your restaurant is a fun place and people will get positive messages that really inspires the people to visit your restaurant.

Photo contest

People love to participate in a photo contest, as an owner, you should take this chance to advertise your restaurant. You should arrange a photo contest with a gift card that will inspire the people to take part in the contest. I think it is one of the best ways to engage the customer with you, your menu items and restaurant. When people will participate in the competition surely they will think of it because they will want to know they win the competition or not. Arranging photo contest is one of the best methods to let people know about your restaurant. Try to make the best use of it.

Twitter marketing

Twitter is one of the outstanding marketing tools for your restaurant. It will play a key role to grow your business. I’m going to give some tips about twitter marketing. Try to follow every step effectively.

Include a link to your menu

At the time of tweeting, you should add links, it will give you followers further action to take. Try to include some scrumptious food items link in your every tweet that will be easy for your followers to dine with you.

Add photos of your food

Even though Twitter is the text-based social site but you should attach some photos in every update that really help you a lot to get more followers on the twitter, you should remember more followers means more marketing that really crucial to generating traffic into your business establishment. That’s why I prefer to add some delicious food photo to your tweet.

Social coupons

It is one of incredible digital marketing strategy to promote your business through coupons and discount and it’s a successful part of the marketing at this time on the social platform. Try to offer something in a discount price for your patrons or launch a group offer appetizer absolutely free that really inspire them to share your group with their friends and it will be beneficial for you to generate people in your restaurant.

Publish Dynamic Content

Content marketing can help you to promote your business. The effective content about the food niche that you publish, Google will rank your content for similar keywords. If you are able to provide unique and attractive content that will attract people, they will share the article with their friends and they will come back again to read more interesting content. Try to write quality content that really attracts your audiences and people will know about your restaurant.

Email newsletters and SMS updates

You can send interesting promos and deals at your new launching restaurant to the customer via email and text message. Before sending the email or text SMS to make sure your email is interesting. Don’t send any boring email to your customer.

Conclusion

You have learned many things on how to use social media to promote your restaurant business. There are many other tactics that you can use to grow your business on social media such as you Youtube, Snapchat, Yelp, Wechat, etc. You can also use these social platforms to generate traffic in your restaurant.

Grow your restaurant customers with these simple tips

If you are looking for some magic tricks to grow your restaurant customers, surely this article will live up to your expectation. Believe it or not. Customers are the main ingredients for a restaurant business.

Grow your restaurant customersIf you have lack of customer, you have to take every possible step to inspire the visitor to visit your bistro. Growing customer in the restaurant is a real challenge for every restaurant owner and business success counts on it.

If you are not able to grow the visitor in your restaurant, you will not able to do profit in your business. A wide range of things you have to consider to grow customers in your restaurant. I’m going to provide some information about how to grow visitors in your restaurant. Read it carefully.

Social media and blogs

In this modern era, social media and blog will play a key role to generate many potential customers in your restaurant but you have to know how to use it properly.

You have to update information about your restaurant as much as possible in these social sites. Facebook, Whatsapp, Instagram, Twitter, Blog, and other social platforms are the best place to promote your business. You will not believe how effective these social media platforms will grow your business in a short time.

You can share special dish photos or short videos on social media or blog. Try to share every positive thing about your restaurant on social media.

In addition, you can write some unique and attractive articles to publish on your blog sites, undoubtedly it will help you a lot to generate more traffic to your restaurant.

Do something creative

In a study, it was represented that more than 80% of business didn’t reach their goal because they followed poor method and tactics of other business.

Creative ideas will work like a charm for your restaurant. Try to be creative and promote your business as much as possible in a genuine way. That will play an important role to boost your business in a short time.

Host a customer appreciation event

As an owner of the restaurant sometimes you have to give your customer a surprise that will work like magic to repeat customers in your restaurant.

You have to show off that you care customer and customer appreciation event really comes in handy to grow your business. Sometimes offer them free drinks or food and if possible give them a discount. That’s why they will come to your restaurant again.

Offer live music

Offering live music in your restaurant is one of the outstanding methods to attract the customer in your restaurant. You should bring some local bands on the holiday or any special day to entertain your visitors.

Before arranging the musical event, you should open an event on Facebook or other types of social media where people can give their vote to select their favorite musical bands.

Basically, it will get your customer to engage the whole process and they will feel proud to be a part of the event.

Make your menu more inclusive

Setting a gorgeous menu for different kinds of customers is important for a restaurant. If you want to attract several types of customers in your restaurant. You have to set different types of menus such as gluten-free, dairy-free, vegan, etc. Nowadays many people have dietary restriction or allergies. So you have to make a flexible menu for them.

Create photo-friendly facilities

These days people love to take their own photos and share them online. It is one of the best opportunity to promote your restaurant. You must have to grab this chance to promote your restaurant to grow visitors.

Creating a photo-friendly facility escalates potential that they will post your restaurant on their social media platforms. As a result, other people will know about your restaurant and they will inspire to visit your restaurant.

The customer is always right

To satisfy your customers you have to place a high priority on your customers because customers are the key to success. Remember, if a customer leaves your restaurant unsatisfied. Surely, they will not come to your restaurant again and they can share negative reviews on their social media account.

If your customers are not satisfied with your service ask them what you have to do to live up to their expectation. Keep one thing in your mind, if you want to make your business profitable you have to create a cool atmosphere for your customer.

How to make your restaurant’s customer happy

If you want to know how to make your restaurant’s customer happy then follow this article, you will learn some amazing tips.

How to make your restaurant’s customer happyRestaurants marketing style are changing rapidly over time and you have to follow the best marketing strategy to get your customer in your restaurant door.

You have to struggle for a long time to find new customers for your restaurant business. Here I’m going to provide some idea that really will help you to attract customers to your restaurant.

Increase the friendliness of your staff

When a customer visits the restaurant try to give them positive messages about your restaurant, making real and friendly contact with the customer is one of the best ways to hold their attraction. Start talking with them by giving a smile and real greetings.

Try to learn the names of that customer who show up regularly in your restaurant and always try to make them appreciated and acknowledged. It really makes your customer happy and inspires them to come to your restaurant again.

In addition, Customers visit those restaurants where they are treated very specially. If you want to make your customer happy you have to focus on customer service because great customer support is very important to make business success. Try to train your customer before serving the service. Teach them properly, how to speak with the customers with polite and respectful.

For a business, it is important to show courtesy because sometimes it is told that superior customer service is most important than the quality of food.

In other words, make sure your staffs are friendly and they smile at the time of serving food to the customer as well as teach your staffs how to set clear dishes in a proper way that will really make your customer happy. Remember one thing always in your mind, your customers are people who deserve respect.

Take amazing photos

It is often thought that a photo is equal to a thousand words because it will play an important role to bring the customer in your restaurant.

You should pay attention to take some gorgeous photos of your restaurant food that really come in handy to attract the customers to come to your restaurant.

It is your own business, you have to spend some money to buy a camera and brushing up your photography skill. If it is possible for you, you should hire a professional camera operator to take photos of your restaurant food.

Use as much as social media and your website to share these photos that really attract new customer attention and people will know what you are offering for your customer.

Menu flexibility

Setting a flexible menu is important to satisfy your customer, you should add some food on the menu. Which is gluten-free, dairy-free, sugar-free and fate free because some people have food preferences, allergies or other types of dietary restriction.

Having a flexible menu will make the customer happy and it will prove to the customers that you are able to meet their expectations.

Accurate wait timings

Accurate wait timings are crucial for a restaurant if you want to provide the best customer service for your customer as well as make them happy you have to ensure accurate wait timings at first.

Customers don’t want to wait for a long time after placing their order, try to serve their dish as early as possible. For superior restaurant service, you should place a high priority on customer time.

Dealing with payment quickly

These days people are becoming busy and they don’t want to waste their time. After finishing their meal they want to pay the bill and leave the place quickly. Make sure first people don’t have to waste time to pay, get change and a receipt after finishing their meal.

You have to show yourself you are conscious their time, it really makes them happy and they must give you positive feedback.

Online restaurant reservations

If your restaurant is tiny and it has limited seating. It will be more beneficial for you to allow an online reservation. Where people can book the tables before coming to the restaurant.

As a result, after reaching the restaurant they don’t have to wait for a table or a seat that really give them a better experience.

Free WiFi facility

Giving free WiFi facility really makes the customer happy. Nowadays people are more social.  they love to share everything with their friends, family, relatives or loved one. If you give them free WiFi facility at your restaurant that really comes to their assistance.

In other words, it’s a modern era people do many tasks online. If WiFi is available in your restaurant they will able to do many things at your restaurant at the time of dining. They don’t have to waste the time that really inspires them to come again.

Surprise them with something new

People are love to get surprised, once in a month or a week try to arrange a surprise dinner for your random customer or table to get free food or drinks. This thing inspires the customer to come back to the restaurant again.

You have to apply every possible strategy to make the customer happy. Try to make a personal relationship with your customer that really help to grow the business. It makes your customer happy.

Special offer

Many customers feel happy when they receive a special offer, sometime you should give some special offers to motive your customer to come to your restaurant.

SMS and Email is the best way to let them know about the special offer like different types of competition, coupons. It is often thought that mobile offer plays a key role than printed offers because it’s a piece of cake for everyone to replay.

Pay attention to customer complaints and concerns

Try to place a high priority on customers any types of complaints and concerns. Take actions as soon as possible. It will give the customer positive messages that you take care of your customers.

‘Customer is always right’ it’s a very popular proverb among the people who are doing restaurant business. If a single customer doesn’t feel satisfied with your restaurant service allow him to deliver his speech freely and listen carefully what he/she is saying and tell them this happens will not repeat again.

Customer feedback

Customer feedback plays an important role in every business as well as receiving customer feedback is one of the best ways to develop your service offering.

You can get feedback from your customer in a number of ways. Try to connect with them on social media because these days people love to spend their time on social media. It is one of the best places to keep in touch with your customer and get feedback from them to develop your service.

In addition, you can send the SMS in your customer mobile phone to get feedback, in an SMS you can set some yes/no question. It will really help you to get positive and negative feedback from your customer about your restaurant service. Try to improve as much as possible your service for your customer.

Conclusion

Customer satisfaction is important for every business. You should pay attention to make the customer happy.

Outstanding service can return the customers to your restaurant and it will make your business profitable.

To satisfy your customers you have to consider a bunch of matters. Try to follow every strategy to improve your customer dining experience.